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City of Redding Utilities

The Public Works Utilities are dedicated to providing our customers with reliable water, wastewater and storm drain services now and in the future.

    What are the City Utilities?


    The Storm Drain, Wastewater and Water Utilities are divisions of the Public Works department of the City of Redding. Redding Utilities provide reliable water, wastewater and storm drain services to approximately 90,000 Redding area residents. Two water treatment plants and over 500 miles of water pipe provide potable water to residents and businesses. Over 400 miles of sewer pipe and two wastewater treatment plants convey and treat wastewater from indoor sinks, toilets and drains at homes and businesses. Almost 400 miles of storm drain pipes and channels provide drainage for rainwater on our city streets to prevent flooding during the winter by carrying water to creeks and the Sacramento River.

    See videos of the wastewater treatment process on YouTube!


    Report incidents of Water Waste


    Please note that this pre-populated form may not work with some e-mail programs and it might be necessary for you to cut and paste the body of the e-mail into your own program

    We appreciate you taking the time to inform us of water waste you have observed in the community.  Be advised that, due to the increasing number of e-mails and phone call messages, we cannot respond to each report individually.  Reported incidents will be prioritized and we will make every effort to respond in a timely manner. Thank you for your patience!

    News & Events

    United States Drought Monitor - US

    United States Drought Monitor - CA


    An Urgency Ordinance implementing Stage II of the City's Drought Management Plan (implementing new State regulations) was approved by the City Council on August 5, 2014. Read the Fact Sheet accompanying your utility bill this month.

    A few of the key requirements are as follows:

    *The following activities are prohibited:

    ----Allowing irrigation to outdoor landscapes to run off onto non-irrigated areas such as sidewalks, driveways, parking lots or structures
    ----Using a hose that does not have a shut-off nozzle to wash a motor vehicle
    ----Applying potable (drinking water) to sidewalks and driveways
    ----Use of potable water in a fountain or water feature unless it is in a recirculating system

    *Outdoor irrigation of ornamental landscapes or turf is permitted only between 9:00pm and 7:00am

    *Hand watering using a hose with shut-off nozzle, bucket, watering can, or manually operated drip system is permitted only between 6:00am and 9:00am and 6:00pm and 9:00pm

    We have designed a Window of Watering Opportunity document for our customers to assist in developing a personal watering schedule. We hope this helps you comply with the new outdoor watering restrictions.  

    Read the complete Ordinance here

    Click on one of the links below for more information:

    Press Release
    Stage II Drought Ordinance
    City Council Resolution August 5, 2014
    City Council Presentation 

    For more 2014 Drought Information, visit Save Our Water

    Or follow Save Our Water on Facebook and Twitter


    2013 Water Quality Report Available Now! 

    The latest report as well as archived reports dating to 1999 are available online here.